Disabled Access & Accessible Information Standards

The practice is suitable for disabled access.

Accessible Information Standards

To help those patients that have difficulty accessing information about their care in the standard ways.  We aim to help by:

  • Asking patients if they have any information or communication needs and find out how to meet their needs where practical
  • Recording those needs in a set way
  • Highlighting a person’s file so it is clear that they have information or communication needs and clearly explain how those needs should be met
  • Sharing information about a person’s needs with other NHS and adult social care providers, when they have consent or permission to do so
  • Making sure that people get information in an accessible way and communication support if they need it

Please ask Reception if you need an accessible information standard sheet to complete. This will then be updated in your records. We also have large print registration forms available. (see links below)

Adult Registration Form GMS1 (Large Print)

Adult Health Check Form (Large Print)

Child Registration Form and Health Questionnaire (Large Print)

Accessible Information Communication Form

To convert one of our documents into audio or braille format please click here and follow the steps: http://robobraille.org/

There is also a specific priority email address  -     Cholmleygardens.hip@nhs.net                                                                                 For any hearing impaired patients which will be monitored regularly for requests for appointments and queries.

Help with accessibility - 

You can read this guide from AbilityNet on how to adjust your computer and browser according to your needs, such as for sight or hearing problems. It covers how to make the text larger in different browsers, change your keyboard or mouse settings, or increase colour contrast.

AbilityNet is a national charity that helps disabled adults and children to use computers and the internet.

You may find some of these websites useful.

http://www.changepeople.org/blog/december-2016/free-easy-read-resources

http://www.emergencysms.org.uk/

http://www.bild.org.uk/resources/easy-read-information/health-easy-read-links/